Description:
NCHRP Report 666 describes methods that managers of State departments of transportation (DOTs) and other agencies can use for setting performance targets to achieve multiple objectives and interact with multiple decision-makers and stakeholder groups, and how data management systems within a DOT can support performance-based decision-making. The report presents a framework and specific guidance for target-setting and for ensuring that appropriate data are available to support performance management. The report draws on a variety of private- and public-sector examples to explore issues of data management and stewardship as well as organizational factors likely to influence an agency’s performance measurement and management experience.
The report is broken into three volumes. Volume I is the research report that focuses on the target-setting and data management elements of the performance management framework. Volume II provides the actual guidance for target-setting and data management. Volume III (published on the TRB website as NCHRP Web-Only Document 154) is the case studies that provide the resource material upon which the study and guidance are based.
Tool Type:
Informational Guide
Owner Source:
organization
Sponsor/Owner:
- National Cooperative Highway Research Program (NCHRP)
Published:
Availability:
The NCHRP report is available free of charge at the following link: NCHRP Report 666: Target-Setting Methods and Data Management.
The Web-Only case studies are available free of charge at the following link: NCHRP Report 666: Case Studies.
Disclaimer:
This information is disseminated under the sponsorship of the U.S. Department of Transportation in the interest of information exchange. The U.S. Government assumes no liability for the use of the information contained herein. This information does not constitute a standard, specification, or regulation. The U.S. Government does not endorse products or manufacturers. Trademarks or manufacturer's names appear in this information only because they are considered essential to the objective of this publication.
Any opinions, findings, and conclusions or recommendations, and translations thereof, expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Federal Highway Administration.