• The Safety Concern: A spike in vehicles striking fire department vehicles responding to crash scenes in the Grand Rapids area, and challenging freeway layouts that make providing advance notice to motorists difficult.
• The Solution: A multi-agency Traffic Incident Management (TIM) partnership that yielded new strategies for shielding and clearing crash scenes, including a crash attenuator truck and expedited towing.
• The Result: 31% reduction in tow truck response time, reduction in vehicles striking fire apparatus, and a 45% decrease in secondary crashes.

(2017 National Roadway Safety Awards - Winner)