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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

How to File an External or Internal Program Complaint under the American with Disabilities Act (ADA)/Section 504, Anti-Harassment, Equal Employment Opportunity (FHWA employees, applicants only-Title VII), and/or Title VI

The FHWA has jurisdiction to investigate complaints of discrimination filed under:

  • The Americans with Disabilities Act/ Section 504 Program
    • The Americans with Disabilities Act of 1990
    • Section 504 of the Rehabilitation Act of 1973 (Section 504)
  • The Title VI Program
    • Title VI of the Civil Rights Act of 1964 (Title VI)

If you believe that you have been discriminated against, you may file a complaint under the programs listed above. To file a complaint please choose which program best fits your situation and submit the following information:

  • A written explanation of what has happened;
  • Your contact information, (e.g., email address)
  • The basis of the complaint, (e.g., race, color, national origin, disability)
  • The identification of the agency alleged to have discriminated;
  • The date(s) of the alleged discriminatory act and location.

If you would like to file your complaint via US Mail, you may contact the FHWA Office of Civil Rights at 202-366-0693 or via email at: or to request hardcopy and send it to:

Federal Highway Administration
U.S. Department of Transportation
Office of Civil Rights
1200 New Jersey Avenue, SE
8th Floor E81-105
Washington, DC 20590

Americans with Disabilities Act/Section 504

The primary purpose of the Federal Highway Administration's (FHWA) ADA/504 program is to ensure that pedestrians with disabilities have an equal opportunity to use the public rights-of-way and facilities. Title II of the Americans with Disabilities Act of 1990 (ADA) prohibits discrimination based on disability by public entities. Section 504 of the Rehabilitation Act of 1973 prohibits discrimination based on disability in Federally assisted programs.

Any person who believes that they have been subjected to discrimination or retaliation prohibited by the ADA and/or Section 504 may file a complaint by clicking the box below.

For more information on the ADA/504 Program please click here.

Click Here to File an ADA/504 Complaint

Title VI

Title VI of the Civil Rights Act of 1964, prohibits discrimination based upon race, color, and national origin. Specifically, 42 USC 2000d states that “No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” The use of the word “person” is important as the protections afforded under Title VI apply to anyone, regardless of whether the individual is lawfully present in the United States or a citizen of a State within the United States. For more information on the Title VI Program please click here.

Any person or any specific class of persons, by themselves or by a representative, that believe they have been subjected to discrimination or retaliation prohibited by Title VI of the Civil Rights Act of 1964 (Title VI) and related statutes may file a Title VI Complaint.

Click Here to File a Title VI Complaint

Internal Program Complaint

Anti-Harassment Program

Individuals who believe they have been victims of harassment in the FHWA workplace should report the matter immediately to their management chain, the FHWA Anti-Harassment Coordinator, an Employee Relations Specialist in the Department of Human Resources, or an EEO counselor. The Anti-Harassment Coordinator can be reached at 202-366-1607 or at


Employees and/or applicants for employment of the DOT, Federal Highway Administration who believe he or she has been discriminated against because of his or her race, color, religion, sex (sexual orientation, gender identity, and pregnancy), national origin, age, disability (physical and/or mental), genetic information and/or sexual orientation or retaliated against for opposing any of the practices made unlawful by the EEO laws should contact Nikisha M. Bennett, EEO Program Manager, directly at 202-366-3894 or via email at