USA Banner

Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

Public Roads

TQM It Really Works

Total quality management (TQM) has been one of the major buzz words for improved productivity for almost 20 years.

In this issue

In the last issue of Public Roads, I described that issue (Autumn 1995) as "a microcosm of the broad spectrum of interests, concerns, and projects that make up the work of the Federal Highway Administration (FHWA)."

Policy and Legislation

"Along the Road" is the place to look for information about current and upcoming activities, developments, trends, and items of general interest to the highway community.