Publication Information
This fact sheet focuses on traveler direct text messaging applications. Readers will understand how direct text messaging allows operators to do the following:
- Identify incidents more quickly.
- Verify incident details and location.
- Share incident information to facilitate incident response.
Readers will also be able to identify the range of considerations when evaluating, planning, designing, or implementing direct text messaging systems.
Recommended citation: Federal Highway Administration, Using Text Messaging to Locate and Verify Incidents Outside of Traffic Management System Coverage Areas (Washington, DC: 2024) https://doi.org/10.21949/1521754